Quantcast
Channel: Devolutions Blog
Viewing all 1659 articles
Browse latest View live

How to Download Remote Desktop Manager Previous Versions

$
0
0

Hey RDMers,

We regularly feature frequently Asked Questions here in our blog. Today, we’re focusing on a question that we get from users who decided in the past not to renew their RDM license. Since an RDM license is perpetual, you can always download a previous version that was released during your maintenance period. As a result, you can still work with RDM even if you didn’t renew, using the latest version you are entitled to.

Simply click here for a list of official Remote Desktop Manager versions dating back to 2009.

You can easily see what’s been released before your license expired, and download the setup files and/or binary files for the latest version. You can also download user manuals as well.

Need an Older Version?

If you need an older version’s installer package, it may not be on our download page because it wasn’t an official release, or because it has been replaced by a superior build. If so, then you can find ALL Remote Desktop Manager and Password Vault Manager versions here: http://help.remotedesktopmanager.com/installation_previousversion.htm

You can always contact if you wish to know which version you can download using your license. If you wish to renew your software maintenance so you can upgrade to the latest version, please contact us at sales@devolutions.net

Cheers!


Remote Desktop Manager Now Supports High DPI

$
0
0

Big News! RDM Now Supports High Resolution Display!

For years, computer monitors have been increasing in size, for example with 4K resolution – which would be good news, except that generally speaking, there’s only been a minor increase in resolution. As a result, many IT pros have high-pixel density displays that are not optimized by the software they use, especially on Surface Pro 4 and Surface Book.

Well today, I’m thrilled to announce that Remote Desktop Manager now supports high resolution (DPI) display!

For the moment, it is only available in the Beta version of Remote Desktop Manager, which you can download here. If you would rather wait for the official version, the High DPI will be available to all in version 11.5 coming out soon!

As you might expect, this improvement is a result of suggestions from our amazing community of IT pros – which would be YOU. We’re always listening to your feedback and ideas. Yes, it may take us a bit of time to implement your suggestions, but our talented development team is constantly working hard to make your wishes come true.

So keep your requests coming, and we promise to always do our best for you!

April Poll Results: What’s Your View on Two-Factor Authentication?

$
0
0

Hello RDMers,

May is finally here, which means that the sun and warm weather are finally coming back to our part of the world! Of course, for all the IT pros in the southern hemisphere, to sprinkle in some GoT lingo: Winter is Coming.  We hope it’s a mild one, and that you aren’t overrun by freezing winds…or angry Lannisters.

May also means that it’s time to recap last month’s poll, in which we asked you for your view on Two-Factor Authentication (2FA).

We received some great responses (thank you!). Generally, the consensus opinion is that 2FA has a role to play, but should be implemented selectively when it makes sense. Here’s a snapshot of some of the comments:

  • Two factor authentication is a must-have for companies but – in addition to that – it should be kept in-house. I wouldn’t trust Google or Microsoft to take care of my security.
  • Use of two factor authentication is now quite easy and most important software do support it. I use two factor for my important credentials. However, still there are many hurdles in implementation of it due to different technologies involved and cost for maintenance is also high. 
  • It makes sense for applications/systems that have high-value, with tech-savvy individuals.
  • I like the 2-factor, but it’s hard to make sense for every scenario.
  • I’m a big fan of 2-factor. Not only do we use it at work to access our VPN & Webmail, but I use it for all my personal email accounts, etc. If they support it, I use it.
  • We use it for some system, but we still can’t use it for all because of some legacy software.

We also received some valuable feedbacks on how we could improve RDM’s 2FA. Thank you! We’re always listening, and your suggestions have been sent to our development team.

The Winners Are…

The winners of a $25 Amazon.com gift certificate (each) are: desertstromx, Thomas Hofkens and LNKRoel.

Thank you! Please contact me to claim your prize and thank you again to everyone who participated in the poll. Stay tune for May’s poll question, it’s right around the corner.

May Poll: What’s Your Favorite Help Desk Solution?

$
0
0

Hey RDMers!

May is here, which means that in our part of the world the days are getting longer, the sun is shining more, there’s no need to keep a snow brush and ice scraper in the car (hopefully!), and of course: it’s poll time!

This month, we’d like you to tell us about your favourite help desk solution. Perhaps it’s Spiceworks, UserVoice, Samanage, FreshDesk, HelpScout, osTicket…and the list goes on. There’s plenty to choose from.

In addition to telling us your favorite, please also share what you like (or love) about it, and why you recommend it to your fellow IT pros. Also, feel free to share the solution(s) you tried in the past that failed to impress you.

You Could Win!

Simply by participating in our poll, you’ll be eligible to win one of 2 $25 Amazon gift card. Don’t you wish everything in life was this easy?

We’ll share the poll results next month and announce the winners, too. Maybe it’ll be you!

Good luck!

Creating a Private Vault in Devolutions Online Database

$
0
0

Hello RDMers,

We all love the Devolutions Online Database data source, which is our managed hosted repository that allows you to access your data through a simple web connection. However, there have been many requests regarding access to a Private Vault within the database – which hasn’t been possible, since the data source is cloud-based.

After putting our heads together, we finally came up with a solution! You can use Devolutions Online Drive file (.dod) to store your Private Vault, and then simply connect your Devolutions Online Database to the .dod file. Doing this lets you create your very own Private Vault containing entries and credentials that only you can access!

Don’t worry if this sounds a bit confusing – it’s easy as falling off a log (plus it doesn’t hurt!). Here’s all that you need to do:

DevPrivate

In your Devolutions Online Database data source, click on the new tab called Private Vault. Then for the Connection type select Online Drive.

Next, click on the ellipsis (…) next to the Filename field, and you’ll be prompted with a list of your existing .dod files. You can choose an existing file to access the Private Vault contained in that file, or you can create a new one by entering the name and clicking on Create.

Picture1
Picture2

You will then notice a Private Vault icon in your navigation pane, which enables you to create private entries or credentials that only you can use. Plus, you can even connect any entry you have to a credential stored in your Private Vault!

This great new feature is only available in our Beta version at the moment but will be available to everyone in our 11.5 version coming out soon!

Basically, the above process is like creating a virtual safe that only YOU have the combination for. It’s simple, effective, and helps you get even more out of Devolutions Online Database. Enjoy!

As always, please let us know your thoughts by using the comment feature of the blog. You can also visit our forums to get help and submit feature requests, you can find them here.

The Sysadminotaur Gang is BACK!

$
0
0

Hey everyone,

We know that many of you are huge fans of our very own comic Sysadminotaur. Well today, I’m thrilled to announce that the creator Patrick Desilets is hard at work, and a new series featuring the beloved geeky gang is on the way!

What is Sysadminotaur?

If you’re new to the Devolutions family and haven’t yet enjoyed Sysadminotaur, then you’re in for plenty of laughs! Each comic highlights something quirky and unique about life in the IT world. It was created by IT pros for IT pros, and we bet that you’ll find yourself saying “hey, that also happens in my company!” many times.  You can enjoy the first 45 episodes of Sysadminotaur right here on the Devolutions blog :

https://blog.devolutions.net/category/sysadminotaur

The first comic strip from the new series will be out tomorrow. Make sure to subscribe to our newsletter and we’ll automatically send it to you!

What’s next? You decide!

As I mentioned, Sysadminotaur is created by IT pros, for IT pros. And so if you have a funny story — either something that you imagined, or a real-life scenario that played out in your environment — then send it over by commenting below, or by sending me an email at jdupont@devolutions.net. I’ll make sure that Patrick receives your suggestion. And who knows? Maybe he’ll make it a reality (well, a comic-reality!). How cool would it be to see your suggestion in a comic? 

Spread the Laughter

Is there someone in your network who could use some laughs today? Then please send them this blog, so they can discover Sysadminotaur. Life in the IT can be stressful at times, and we all need a smile-break every now and then :)

 Have a great day!

For those who can’t wait for tomorrow, here is a sneak peek :

Jailbreak Sysadminotaur #48 - IT comic for the IT world

New Remote Desktop Manager Add-On: IBM SoftLayer VPN

$
0
0

Hello RDM Add-On Lovers,

Today, we’re excited to unveil the new RDM Add-on for IBM Softlayer VPN! You can download it right now from: http://remotedesktopmanager.com/Home/AddOn#VpnAddOn

IBM SoftLayer VPN access lets you remotely manage all servers and services via an encrypted tunnel, and carry out unlimited file transfers, out-of-band management and server rescue.

With the new Add-on, from within RDM you just enter the required credentials (host, port, username and password), and connect to your SoftLayer private network account. It’s that fast and simple!

Improve Your RDM Experience

While you’re checking out the new IBM SoftLayer VPN Add-on, why not browse our ever-growing catalog? You’ll find it here: http://remotedesktopmanager.com/Home/AddOn. All Add-ons are FREE!

Have an Add-on Idea?

Most of our Add-ons are the result of requests from amazing users like YOU. So if you have a suggestion, don’t hesitate to let us know. You can comment below, or send me an email at . I’ll make sure your request is forwarded to our Add-on team for review.

SHOUT OUT: Devolutions Development & Support Team!

$
0
0

Hey everyone,

If you’re a regular blog reader, you know that we often point you to our forum for information and advice. There are a few reasons for this:

  1. Our forum is full of friendly and helpful IT pros from around the world.
  2. Most of our users prefer on-demand help, and our forum is loaded with solutions, tips, answers, workarounds, and so on.
  3. When a user asks a new question, the answer can be viewed by others who may have the same inquiry now or sometime in the future.
Devolutions Developer Team

However, we also wanted to point out that our amazing and dedicated Development Team members constantly monitor the forum, and look for opportunities to help and provide guidance. This means that response you get isn’t from some “random person”, but it’s straight from a member of our Development Team. Each member has their own account, and the right expert will respond according to the associated platform or product (e.g. iOS, Android, RDM for Mac, RDM for Windows, etc.).

Devolutions Support Team

And of course, how can we talk about our amazing Developer Team without giving a shout out to our equally-as-amazing Support Team? When you have a feature request or need to report a bug, you can head to the forum, or simply send an email to support@devolutions.net and our Support Team will spring into action. They’re always listening to your needs!

Devolutions Expert Team

You can also chat and ask questions to our amazing team of Experts. These friendly experts are here for you, and are eager to answer questions and share advice. You’ll be able to recognize them by the “Expert” tag beneath their username in the forum.

If you have any questions, comments or ideas, then please contact me at ammongeon@devolutions.net 

Thanks!


What’s the difference between FTPS, SFTP or FTP over SSH

$
0
0

Hello RDMers,

We all know how sometimes between geeks we can start a discussion and quickly realize that those outside of our little group seems somewhat confused about our conversation. When starting a conversation about FTPS, SFTP or FTP over SSH, it might quickly get confusing, so I thought I would clear that up and give a little crash course about it!

FTP, or File Transfer Protocol, is a rather standard way to transfer files over a network, and even over the internet. It is an age old protocol that has been designed in a time where the only network users were computer nerds (like me!) and whose only malice was to create more software. Since then, things have changed and security has become a serious concern. FTP accounts need passwords for access, but those passwords are transferred in the clear and it would be easy for an attacker to get them by watching the network traffic. This is why it was necessary to improve on FTP and add security to encrypt the network traffic as well as authenticate both the client and the server. This is where several flavors of FTP appeared: FTPS, SFTP, FTP over SSH. These terms can be quite confusing for a new user, and even amongst aficionados.

FTPS (implicit vs explicit)

FTPS stands for FTP over SSL. It is the same protocol as FTP, but adds a security layer through the use of SSL (Secure Sockets Layer). This usage of SSL can be done in two ways, it can be either implicit, or explicit.

Implicit FTPS starts by a security negotiation and then uses the FTP protocol normally over the encrypted connection. This provides the advantage that the FTP protocol can be used after the connection is established: it will be implicitly encrypted by the SSL connection. But it has the disadvantage of requiring that the client is aware of SSL and thus breaks compatibility with old clients.

This is where explicit FTPS comes in. The connection starts normally over an insecure connection and then the client can try to upgrade the connection to an encrypted one using FTP extended commands. This allows old clients to access a server in the old insecure way, although the server administrator could forbid it, then allows new clients to negotiate a secure connection.

SFTP

SFTP stands for SSH File Transfer Protocol. SSH is an encrypted and secure communication protocol, and it provides an extension to transfer files. In fact, SFTP is completely different from FTP. It still does essentially the same job, but securely, and with better compatibility and formality than FTP. Especially regarding directory listings, which is quite a challenge with FTP because there is no normalized way for an FTP server to respond to a client requesting a list. I will admit, this is mostly a programmer’s concern, meaning that connecting to a SFTP server will yield correct operations assuredly, while there could be some obscure FTP server that could respond in way that baffles any FTP client GUI.

FTP over SSH

FTP over SSH is quite different from SFTP. It is standard FTP tunneled through an SSH connection. Those of you who knows SSH forwarding would ask: “Then, I just need to open a tunnel for the FTP port and have FTP over SSH?” Well… not really. This is because FTP uses more than one connection to work. If you open an SSH tunnel for the FTP port, you successfully secure the FTP “control” connection. However, data is transferred over another port which is usually at the discretion of either the server or the client. This makes it difficult to open a tunnel for the port required for the data connection. In order for FTP over SSH to be completely secured, the FTP client needs to be tightly integrated with the SSH client.

Active vs Passive

This brings me the opportunity to clarify another aspect of FTP: active vs passive. This specifies how the data connection is performed. In active mode, the server will actively connect to a client data port. It’s up to the FTP client to inform the server about its data port number. Whereas, in passive mode, the server will wait for the client to connect to its data port. It’s up to the FTP client to query the server for this port number. The choice between active and passive is also the responsibility of the client. Usually, passive mode is the preferred way. It makes it easier to pass through many types of proxy, some of which would allow only connection from the client to the server. I, for myself, is unaware of situations where active mode might be useful, but FTP has the flexibility to accommodate such a case. SFTP does not have this problem as it uses the same connection for both control and data transfer.

Binary vs ASCII

There is one last point I would like to bring: binary transfer vs ASCII transfer. FTP clients have this option, but what does it really do? Remember I stated earlier that FTP is an age old protocol? Well, it was designed in a time when computers did not have all the same internal data representation. It was especially true for text. This is where the ASCII transfer option was necessary. In order for a text file to be readable across different systems, a standard has been designed and it was up to the server to convert between its internal text representation and the network ASCII representation. Nowadays, all commonly used computers use the ASCII representation for their simple text files. With only one notable difference remaining: end of lines in Windows systems. The FTP standard does not specify formally how to treat these end of lines, so many servers will transmit and receive text files the same in both ASCI and binary transfer mode.

I hope this was helpful, now you can transfer files like never before, knowing a little more what happens on the wire, or the radio waves, because we now also have Wi-Fi.

As always, please let us know your thoughts by using the comment feature of the blog. You can also visit our forums to get help and submit feature requests, you can find them here.

SYSADMINOTAUR #46 Double Time

Say Hello to Our Newest Project Leader Benoit Carrier

$
0
0

Hello everyone,

It’s my pleasure to introduce you to the newest member of Devolutions team: please say hello to Benoit Carrier!

I recently had a chat with Benoit to learn more about his background and goals. Below is a snapshot of our conversation:

Can you tell me a bit about your professional background?

I began my IT career as a level 3 technical support specialist. Since then, I’ve been heavily involved in all aspects of software, from development through to customer support, and everything in between.

What would you say is your biggest professional achievement so far?

There have been a few career highlights that I’m proud of. But if I had to choose just one ,it would be participating in the start-up battle at TechCrunch Disrupt NY 2013. That was an experience of a lifetime.

What was it about Devolutions that made you want to work here? 

Devolutions’ CEO David is a friend of mine, and I’ve been following the company since it started many years ago. I recently came to conclusion that it was time for me to come and join the fun!

What would you say are your top three strengths at work? 

I would say first of all that I’m pragmatic, and focused on being efficient and finding the best solutions. Next, I’d say that I’m driven and hard working. And third I’d say that I take my work to heart. That is, I am personally committed to going a good job, and supporting my colleagues.

What tasks do you carry out in your job, and what are some of the tools that you use?

Currently, I’m overseeing two of our new products, and ensuring that everyone on my team has the information they need to be productive and efficiency. As for tools, right now I’m mainly working with SQL Management Studio, Word and Lucidchart.

What are your impressions about working here? 

As I mentioned a bit earlier, I’ve been following Devolutions for many years, and so was somewhat familiar the culture and vision. And I’m happy to say that my expectations have been met and exceeded! The environment is great, and I’d say it’s a really good mix of a west coast and east coast mentality. Everyone here works hard, but they also know when it’s time to relax and have fun.

What goals would you like to achieve at Devolutions?

While there are many objectives and aims for me here, I’d say that it all combines to support a singular goal: to help make our great products even better for our users around the world.

On a personal note, what are some of your hobbies and interests?

In the summer I enjoy playing softball. In the winter, I like playing dek hockey, which is similar to ball hockey, except that it’s played in an enclosed area.

Please share a few words with our community of IT pros.

A lot of companies say that their products are created by IT pros for IT pros, but that’s really not the case. But here at Devolutions, it’s 100 percent true, and that makes all the difference. Thank you for your loyalty and support, and I promise to work hard to help make our products even better.

How to Choose the Perfect Board Game!

$
0
0

With so much to explore on the web, it’s hard to imagine ever getting bored. We could probably all live to be 200 and never run out of entertainment to check out!

However, sometimes it’s a good idea to try something new. And guess what? We have an idea that you might enjoy! Here’s our suggestion: keep your comfy chair and head to the kitchen table to play a board game with family or friends.

Now, some of you might think board games are pretty lame. Maybe that’s because your experience has been limited to Monopoly and Payday. If so, then I don’t blame you for being less than excited. I’m not saying these games are bad, but they’re pretty old school. These days, however, there are many creative and challenging games that will totally change your mind, and turn you into a board game lover like me!

Questions to ask

There are a few factors to consider when you’re choosing the ideal game to fit your needs, and rekindle your love of board games. Here’s what we recommend you clear up:

  1. How old are the players? Some choices are better for kids than adults (and vice versa!). If you’re going to play with kids, games like Operation, Mouse Trap or Life are great options. Your kids will have a blast, and so will you!
  2.  How many people will be playing? Is it going to be a 2-player contest or a group?
  3. Do you want to play against your friends or with them? Teamwork is fun, but really, what’s more rewarding than having your friends beg for board game-induced mercy?
  4. How long do you want to play for? You don’t want to plan for a 30 minute session when the game will take 2 hours (or maybe longer).
  5. Do you want a complex game with a lot of rules and elements, or a relatively simple game?

Answering the above questions will help you focus on the ideal board game (or games), and turn you into a board game lover!

Best board games of all time
My suggestions

To give you some help, here’s a list of some of the best games out there, along with links so you can learn more:

Best two-player games:

Best games to play against your friends:

Best games to play with your friends:

Flowchart fun

Need some more advice? Silver Oak Casino has created an amazing flowchart. Just start at the top and answer each question with a “yes” or “no”. You’ll end up finding the perfect board game! Simply click on it to see the full chart!

Your turn

Are you a board game lover? If so, what’s your favorite game(s) and why? Please share your opinion with our community.

Quiz Time! How well do you know your Remote Desktop Manager?

Dashlane now integrated in Remote Desktop Manager!

$
0
0

Hello RDMers,

You already know how easy it is to integrate credentials from other password managers into Remote Desktop Manager. But recently, we realized that we were missing a key player: Dashlane. It was kind of like having the Avengers without Iron Man. That just didn’t seem right!

And so we launched into action, and are happy to announce that Dashlane is now integrated in Remote Desktop Manager! All you need to do is create a new Credential Entry, select Dashlane and enter the username/password of your Dashlane account.

RemoteDesktopManager_Dashlane1
RemoteDesktopManager_Dashlane2

If Dashlane isn’t installed on your computer, then you’ll be asked to input a UKI number. Just click on Get New UKI, and you’ll quickly get an email from Dashlane containing (you guessed it) a UKI number. Just enter it in the field and you’re all set.

One last thing: ensure that you have the Synchronization feature enabled in your Dashlane account. Of course, to sync your account with RDM, you’ll need to have an active Dashlane account (either Premium or free trial).

Et voila!! Easy as pie…mmmm pie…a slice would be pretty good right about now!

As always, please let us know your thoughts by using the comment feature of the blog. You can also visit our forums to get help and submit feature requests, you can find them here.

May Poll Results: What’s Your Favorite Help Desk Solution?

$
0
0

Last month, we asked you to share your favorite help desk solution. We had some great responses here on our blog, as well as on our social media platforms.

Here’s a snapshot of what some of you had to say:

  • From Nik Jones: “I’ve always liked SpiceWorks because of the community, the price (i.e free) and the new features that were being constantly added, but my new company uses the Dell Kace K1000, which is starting to grow on me…”
  • From Rachelle Thompson: “We use C2Atom. It’s a great web-based system. It not only includes the usual ticketing system, but a CMDB, Knowledge Base and a Portal for clients to create their own requests. It is a full fledged workflow system as well. This allows us to not only use it for IT but for all service departments. I have used Heat and Footprints in the past and would definitely not go back to them. The other thing I love about C2 is they are constantly making their product evolve, they want to hear what their clients need and work towards meeting those needs”.
  • From Miroslav Cacija: “I’ve been using SmarterTrack solution for years, and I’m pretty satisfied with it, never looked for another solution so far!”
  • From Tommy Boucher: “We have been using SysAid for years, and are actively looking for a better solution. The main advantage of SysAid is the pricing! It’s hard to find a solution with the same features, not being 10x more expensive.”
  • From A. Flora: “I use OTRS.. It is free to use and highly customizable. If you want to have it big with all the bells and whistles you can buy the professional add-ons but it sure is not needed if you need a great working ticketing system. I have checked lots of helpdesk systems but none come even close to the functions provided to this system and the fact that it is open source”.

Generally when we looked at all of the responses (those above plus all of the rest), the factors that seem to matter the most when it comes to a great help desk solution are:

  • Customization & Flexibility
  • Constant Innovation (New Features, etc.)
  • Price!
And the Winners Are…

Drum roll please….simply for participating in May’s poll and sharing their opinion, the winners of a $25 Amazon.com gift card are: Rachelle Thompson and A.Flora.

Congratulations! Please email me at ammongeon@devolutions.net to claim your prize.

Once again, thanks to everyone for sharing your wisdom and insights. And please stay tuned for the June poll, it’s just around the corner.


June Poll: What’s your Favorite VPN?

$
0
0

Summer is on the way, which means lots of sunscreen, lots of beer, and lots of parties.

But before all of that good stuff rolls in, we need to focus on REALLY important items like the June Poll!

This month’s question is: What’s your favorite VPN and why?

For instance, do you prefer Microsoft VPN, Apple VPN, AT&T Global, Cisco VPN, Juniper, Secure CRT, Sonic wall, SSH, Watchguard, Barracuda…or something else?

Or, if you have more than one favorite – for example, maybe you use one VPN at work, and a different VPN at home – please feel free to highlight both solutions in your answer.

Plus, if you’ve had a really bad experience with a VPN, or know something about a VPN that we should know as well, please share that, too. Knowledge is power!

You can comment below, or email me at ammongeon@devolutions.net.

You Could Win!

Simply by participating in the June poll, you’ll be eligible to win of two $25 Amazon gift card! As usual, we’ll share the poll results and the gift card winners in early July.

Good luck, and may the VPN be with you.

[Updated] Most Popular Password Managers Compared

$
0
0
Updated June 2nd, 2016: We have added Keeper and Sticky Password!

Please look below for the added Password Managers review and also take a look at our updated comparison table.

LastPass vs KeePass vs 1Password vs Password Vault Manager vs Dashlane vs Passwordstate vs Keeper vs Sticky Password

There are a lot of options out there for password manager software, but finding the one that will fulfill your needs can sometimes feel overwhelming and a tad like trying to find a needle in a haystack. To help you find the one that will fit you like a glove, we’ve gathered some of the most popular ones and broken down their features.

A great password manager software should be of great help in your everyday routine by generating, managing and storing all of your passwords for you. It should be able to generate secure passwords rapidly, and save them automatically in an encrypted database.

Some of the features that we look for in a great password manager are security assessments, random-character generation, and automatic login on your favourite websites.

Now let’s start doing some digging and take a closer look at some of the most popular password manager applications. As you all know there are password management software that are more enterprise driven and made for larger teams like Secret Server, AuthAnvil, Lieberman, CyberArk and ManageEngine. However, we have opted for the utmost popular ones according to our RDMers: LastPass, KeePass, 1Password, Password Vault Manager, Dashlane and Passwordstate.

alt=
LastPass is one of the most widely known and widely used password managers.
  • Convenient Access: With the browser extensions, you can use LastPass with almost any browser available to you. Your login and password information are automatically saved on LastPass’s servers, and are available to you from any computer with the extension installed.
  • Passwords on the Go: If browsing on your phone or tablet is part of your daily routine, then LastPass might be the perfect fit for you. It is available on Android and iOS, but you also have the options of having it on your Windows Phone or Blackberry.
  • Password changes: LastPass keeps a database of hacks on the web and will alert you if your accounts have been affected by a breach of another website. Once you have been notified, you can easily and quickly change your password with just a mouse click.
  • Password audits: LastPass performs an “audit” of your passwords, highlighting weak or duplicate passwords, and then helps you create more secure ones. It is a top-tier feature that really makes it easy to test both the quality of your passwords as well as making changes to enhance them.
  • Interface: You might found LastPass’s interface a little hefty, while they are improving it with the new LastPass 4.0, some users could still take a while to get the hang of it.
  • Password storage: The software keeps your encrypted passwords in the cloud, which might make some of you uncomfortable, but it will still keep your passwords safe from hackers. LastPass quickly and efficiently notify users if a breach occurs. By enabling the two-factor authentication you will be even more protected from any intrusion.

LastPass is a perfect fit for people who just wish to keep their passwords safe without any headache. It has multiple advanced features that will please most power users, even if you’re only working with the free version.

LastPass also has the largest mobile support of all password managers, with apps on Android, iOS, Windows Phone and Blackberry. Between the outstanding browser integration and the great mobile apps, LastPass helps to bring harmony between the user and an easy to manage password management.

LastPass is free if you’re only using it on your computer, but the extra features and mobile apps do cost $12/year.

If you wish to use it for your company the price ranges from $18 to $24/user/year, they also do offer site licencing.

KeePass - Password Management
KeePass is incredibly powerful and well supported. It is a free open source password manager, which helps you to manage your passwords in a secure way.
  • Open Source: KeePass gives you full access to its source code. You can easily have a look at its source code and compile it yourself, thus making it easy to verify if the security is properly implemented and, if you wish, use any other encryption algorithm.
  • Portability: You can carry your KeePass on a USB stick since it doesn’t require any installation on your system. It will even run on Windows systems without being installed.
  • Mobile apps: The KeePass team doesn’t officially support any mobile apps, but developers have taken the open source code and adapted it for various platforms like iOS, Android and Blackberry, only to mention a few of them.
  • Plug-in Architecture: One of the strengths of KeePass is the support for multiple plugins since other people can write plugins for KeePass. If you are a DIY’er you can easily extend the functionality of KeePass, providing additional import/export methods for other file format. 
  • Hands-on managing: Since there is no official mobile apps there will be some work to do, there is no one easy click setup or installation wizard with the KeePass system.
  • Missing features: KeePass doesn’t support the security alerts and automatic password changing features of some of the other Password Managers.

KeePass is the best password manager for the DIYer willing to put in the time to set it up and trade the convenience of cloud-based systems like LastPass for total control and customization of their password system. It is perfect for anyone who doesn’t want to keep their data stored on a third-party server.

KeePass is completely free, although donations are much appreciated to help support the development of the project.

1Password - Password Management

1Password is the best-looking software of them all. It has a Windows app as well as iOS and Android.
  • Integrated browser extensions: You will need the 1Password desktop app installed, but you can easily integrate it into your browser with different extensions. You can smoothly sync your account across multiple devices.
  • Advanced Encryption: 1Password will keep your data safe with a strong AES-256 encryption, which protects your sensitive information at all times.
  • Password audits: 1Password performs an audit of your existing passwords  highlighting weak or duplicate passwords, and then helps you create more secure ones.
  • 1Password Watchtower: 1Password will send you around-the-clock security alerts for the services and sites that you use.
  • Operating systems: If you are not using Windows, Mac, iOS or Android, you will be disappointed by their lack of support for the other operating systems.
  • Two-Factor authentication: We are still surprised by the fact that 1Password does not support the two-factor authentication method, as it is quite a drawback compared to other password managers.

1Password is surely the best-looking password manager out there with a polished browser integration. They are constantly releasing updates and new features, which is always a plus.

1Password offers the 1Password Family package which is a subscription that includes all the apps, free upgrades, web access and sharing for up to 5 people in the same household for $5 per month.

The desktop app single license, meaning having the Mac and Windows licenses, will set you back $69.99 one-time purchased. The iOS app is a $9.99 premium upgrade and the Android app is a $7.99 premium upgrade.

All that said, there is no subscription model for 1Password. So while a desktop and mobile license will set you back around $80, it would still be cheaper than a LastPass or Dashlane license over time.

Password Vault Manager

Password Vault Manager lets you and your team centralize your organization’s passwords and credentials into one secure repository. The application is actually integrated in the Remote Desktop Manager software.
  • Windows and Mac apps, with integrated browser extensions: You will need the Password Vault Manager installed. However, you can easily integrate it into your browser with different extensions. You can use Password Vault Manager locally only, or sync to the web if you wish to use it across multiple devices.
  • Mobile apps: Password Vault Manager has free apps available on iOS and Android. You can download and use these apps for free, but you will still need the desktop version to have full access to all features.
  • Password Analyzer: Password Vault Manager will take a look at all your existing passwords, then audit them for duplicates, weak passwords and expired passwords, allowing you to improve security on a company-wide level. Automatic generated secure passwords allow you to create stronger passwords that you can then access using a master password.
  • Easy sharing of Data Entries between Multiple Users: By using SQL Server, Devolutions Online Database or Devolutions Server data source, the application operates efficiently and securely in a multi-user environment. Plus, with the user-specific settings, each user can (if desired) apply his credentials to override the default configuration.
  • User Interface: Password Vault Manager’s user interface might be confusing or heavy for some users, and it could take some time getting used to.
  • Too many options: Password Vault Manager seems to be trying to do too many things at once; so finding ways to share password could be time consuming.

Password Vault Manager might be more suitable for power users or companies than for personal use as it has exhaustive advanced options, and it may take some time to get comfortable navigating through this application.

Password Vault Manager has a Free Edition with limited access. If you wish to have an Enterprise single license, it will set you back $59.99, but you will be able to use your license on Windows and Mac.

The PVM license is perpetual, although if you wish to use the maintenance plan, it will set you back another $29.99 per year. If you are using Remote Desktop Manager, then you will never have to actually buy a Password Vault Manager license, as it is included in the Remote Desktop Manager application.

Dashlane - Password Manager

Dashlane is a beautifully designed and very helpful password manager that is available on multiple devices.
  • Automatic login: Dashlane will proceed with the automatic login of all your accounts. Even on complex logins with two steps or three fields, like bank accounts. No clicks or keystrokes are required.
  • Security Dashboard: Dashlane easily identify dangerously weak or reused passwords that are stored in your password vault, and quickly see what accounts hackers may have compromised with a handy security score screen. Dashlane will alert you if a security breach is recorded.
  • Emergency Contact: Dashlane allows you to set an emergency contact for your important accounts in case of an urgent and critical matter. This can be utilized at work or for a personal account. Set your emergency contact to one of your coworkers or loved ones so they can temporarily access your account.
  • Great interface: Dashlane has a very sleek and nice interface that is far more polished then some of its competitors.
  • Costly: Dashlane can be expensive if you wish to use features like syncing and web access to passwords.
  • Email Support: Dashlane could improve their email support, as it is not the fastest or most efficient support at the moment.

Dashlane is packed with multiple features and is incredibly easy to use. It’s beautiful and simple interface is perfect for anyone who isn’t too computer-friendly.

Dashlane Free works on one device, Mac or PC. You can share up to 5 logins with other users, although you have no access to your Dashlane passwords online. Dashlane Premium costs $39.99/year and allows unlimited login shares with other users. It works on multiple devices so they will continuously be syncing.

Password State - Password Manager

Passwordstate is a web-based solution for secure passwords management, for both individuals and teams.
  • Application Programming Interface (API): Passwordstate combines the API into your own applications, putting an end to hard-coded passwords. You may write your own scripts or code to retrieve, update and add passwords to the system, and maintain standard auditing and real-time notifications through-out the process.
  • Mobile Client Support: Passwordstate mobile client supports iOS, Android, Windows 8 Phone and Blackberry mobile platforms.
  • Role-Based Access Control: Passwordstate is built on the concept of role-based access. This incorporates access to password information, administering the Passwordstate application.
  • Real-Time Notifications: Passwordstate has 54 different built-in email notifications. These can be customized or disabled by the Security Administrators of Passwordstate, and each user can specify which email notifications they would like to receive.
  • Everything has to be done via the web UI: Passwordstate is configured for SSL upfront, but browsers are one of the most visible pieces of software we use everyday. Putting all of our passwords there may not be the most secure idea.
  • Passwordstate Server password: Make sure never to forger your Passwordstate Server password, seeing that if you ever lose it, all your passwords will be unavailable to you with no other way to retrieve them.

Password state makes everything pretty easy to get to, and with their free license for up to 5 users, it could be a good choice for small companies. Their Enterprise and Global licenses would also please larger companies with all the advantages they offer.

Passwordstate is free for up to 5 users. To have full access including the additional support and upgrades, it will come up to $49/license/user (the price lowers as you add more users).

The Enterprise license is $5,640, and if you wish to have a Global license with all the perks, it will come up to $14,940. They also offer a High Availability Module, which runs as read-only on a failsafe server for $1,707.

Keeper-Logo
Keeper is one of the most downloaded password manager and secure digital vault. Protecting and managing your passwords on smartphones, tablets and computers.
  • Keeper DNA: Most Password Management application supports the two-factor authentication as their security measure but Keeper exceeded our expectations. Instead of using a code sent to a device, Keeper DNA uses a person’s connected object device to create a unique “Keeper DNA Profile”. Apple Watch will be the first to support Keeper DNA but it will soon spread to other devices.
  • Technical support: Keeper provides its clients with a 24/7 live chat support. Generally, password manager software supports users by email only and more between 9 to 5 then 24/7.
  • Digital Vault: Keeper allows users to attach photos and videos in addition to passwords. Users can take pictures of their passports or credit card and store them in their vault without having to save those pictures in their phone or camera, keeping them safe from others.
  • Preloaded application: Keeper is the only product that has been evaluated, approved and preloaded by main mobile carriers. AT&T selected Keeper as the only password manager to be preloaded on all of their Android and Windows devices.
  • Desktop Interface: Keeper is presently not up to par with their desktop interface compare to other password managers. A sleeker and friendlier user interface would definitely benefit them.
  • Security Dashboard: Keeper doesn’t have a Security Dashboard feature that most other password software supports. Thus, making it more complicated to evaluate the strengths and weaknesses of your passwords.

Keeper is best suited for small businesses and for personal use. It’s also an application that offers a better experience on the mobile app than on the desktop application.

Keeper can be downloaded for free, giving you access to their basic functionalities on one device with no backup protection.

It will cost you $29,99 per year for unlimited devices, password storage, cloud backups, sharing and 24/7 support. Keeper also has an Enterprise Edition with multiple features.

StickyPassword-Logo

Sticky Password is a great and easy way to securely manage all your passwords, making it easy to store them for multiple sites.
  • No-cloud Wi-Fi sync available: Sticky Password allows the user to select their sync method between: synchronization through their cloud servers, local Wi-Fi or sync manually. The Wi-Fi sync mode allows you to sync your devices directly with each other when they’re on the same Wi-Fi network. The big advantage is that your data will never be on the cloud, thus making it even more secure as it never actually has to leave your device.
  • Portability: The portable feature allows you to carry all of your passwords on a USB stick everywhere you go. The USB-based tool can be used to log in to all your saved web sites.
  • Biometric authentication: Biometric authentication via fingerprint allows you to use fingerprint authentication on iOS and Android devices. The identity authentication for the account owner is made as easy as just a swipe of a finger!
  • Save the manatees: Sticky Password is one of the only password managers with a good cause at heart! Not many software out there donates toward saving an endangered species and this kind-hearted gesture doesn’t go unnoticed. A portion of the profits from the sale of each Sticky Password Premium license goes to a fund devoted to protecting endangered manatees.
  • Two-Factor Authentication: Sticky Password doesn’t support the standard two-factor authentication like Google Authenticator, Yubikey or Duo. At the moment the USB/Bluetooth authentication substitutes the master password, thus it is not really a two-factor authentication.
  • Report lists: The password strength report only indicates your weakest password. Sticky Password could benefit from a security audit feature including weak and duplicates password plus the help to automatically create new, more secure one.

With its biometric authentication and easy portability, Sticky Password is perfect for personal use and for smaller companies. The lack of a two-factor authentication feature makes it hard to recommend it for larger enterprise.

Sticky Password can be downloaded for free to use their basic functionality, it will not include the cross-device syncing.

The Premium edition can be installed for $29,99 per year or for a one-time payment of $149,99 for a lifetime license.

Here is a table for a quick overview of some advanced options supported by the different password manager applications.

PasswordManagerCompareTable-Devolutions-2

A little side note, Remote Desktop Manager actually integrates all of the above-mentioned password manager solutions for the exception of Keeper and Sticky Password.

After taking your time in choosing and doing some careful comparison-shopping, all there is left to do, is to pick out the right password manager for you! In the end, what is important once you have chosen one is to stick with that one only as it is the best way to ensure that you are always selecting long, strong, and unique passwords to keep all your data safe.

Have fun shopping!

Meet Our New QA Specialist Alexandre Roy!

$
0
0

We’re happy to announce that we’ve added another talented member to the Devolutions family: our new Quality Assurance specialist Alexandre Roy. I had the opportunity to chat with Alexandre to learn about his experience and role. Here’s a snapshot of our conversation:

Can you tell me a bit about your work background?

I started working at the age of 12 in my father’s store as a clerk. My first real full-time job was later on with a recycling company. I learned a lot, but decided that it wasn’t the right career choice for me. So, I decided to go back to school, and like a lot of my friends, I studied IT and earned my diploma. That’s the path that led me to Devolutions.

What was it about Devolutions that made you want to work here?

To be honest, I didn’t know a lot about Devolutions before applying to work here, other than what I researched online – which was very positive! However, the moment I arrived here I instantly felt welcome, and the environment is great. David and Maurice interviewed me, and I was instantly sold on being part of the team.

What would you say are your top three strengths at work? 

I’d say that I’m a very good team player, and am always looking for ways to help my colleagues. I’m also dedicated and focused on my work, and take it to heart.

What tasks do you carry out in your job, and what are some of the tools that you use?

As a tester on the QA team, I focus on testing apps on multiple platforms, including Mac, iOS, Windows and Android. It’s my job to ensure that everything is implemented and working properly, and I spend a lot of time hunting for bugs and reporting them to our team leader. As for tools, I primarily use VMware virtual machines at this time.

What are your impressions about working here? 

It’s great! The team is really solid and experienced, and the work environment is very pleasant and supportive. My colleagues are friendly, helpful, and have made me feel welcome from day one. I was a little nervous being the new guy around such highly skilled IT pros, but they made me feel like part of the family right away!

What goals would you like to achieve at Devolutions?

My main goal is simple: learn as much as I can, so that I can make the biggest contribution to my team and our customers. I really hope to have a long and progressive career here at Devolutions, because this company is headed in the right direction.

On a personal note, what are some of your hobbies and interests?

I’ve always been interested in IT. I also like entertaining people on twitch.tv, and streaming video games.

Please share a few words with our community of IT pros:

I believe that RDM should be a key tool for every company. It saves so much time and really increases productivity. All of the products created here at Devolutions are extremely well-designed. IT pros and companies that trust Devolutions are in good hands!

New Release: Remote Desktop Manager 11.5 and Devolutions Server 3.2 now available!

$
0
0

As you know, a few months ago we launched Remote Desktop Manager 11 – and the feedback was amazing! Thank you as always for your support. We also received some great suggestions on how to make it even better, and we’ve baked all of that wholesome goodness into the latest and greatest Remote Desktop Manager 11.5!

What’s New

Remote Desktop Manager 11.5 features over 100 additions,  including:

New features and Enhancements

  • High DPI support in the application
  • Integrated Dashlane credential entry
  • Beyondtrust connection type support
  • Is Online
    – Background service console
    – Auto refresh interval
    – Improved the check is online dialog
  • Synchronizers
    – Background service console
    – Auto refresh interval
  • DVLS
    – Improved the DVLS console to install or configure the SSL certificate
    – Added a diagnostic dialog before the DVLS new installation
  • Fixed integrations
    – PassPortal
    – OneDrive
  • New PowerShell Remote Console connection type
  • New option to lock the application on Windows Standby and Windows Lock

More Improvements

  • Custom html id in web browser embedded
  • Improved the ARD and VNC integration (keyboard and performance)
  • Improved the Wake On Lan
  • Improved the favorite view
  • Improved the refresh performance
  • RoyalTS 3 file format import support
  • More than 100 improvements and fixes

For a complete list with all 112 improvements, please check out the change history here.

Upgrading to Remote Desktop Manager 11.5

If you already own a valid Remote Desktop Manager Enterprise license, simply upgrade to version 11.5 by downloading it from: http://remotedesktopmanager.com/Home/Download.

If you’re new to our products (welcome!), you can request a FREE trial of Remote Desktop Manager 11.5 from: http://remotedesktopmanager.com/Home/Trial.

Devolutions Server 3.2

Since good news should always travel in bunches, we thought we’d put a smile on your face by sharing that Devolutions Server 3.2 is here as well!!

What’s New

In the latest  version 3.2, you can now take advantage of major improvements to security and usability, including:

  • Radius 2FA support
  • Email login support
  • Microsoft Azure 2FA support
  • IP validation with Duo
  • Domain login improvements
  • Performance improvements
Download Devolutions Server

If you own a valid Devolutions Server subscription, you can upgrade to version 3.2 by downloading it from: http://server.devolutions.net/Home/Download
If you haven’t yet experienced Devolutions Server, then simply request a FREE trial from: http://server.devolutions.net/Home/Trial

Send Us your Feedback!

As mentioned, most of the changes in Remote Desktop Manager 11.5 and Devolutions Server 3.2  are made possible thanks to YOUR feedback. So please continue telling us what you like, and also what you want us to make better. We’re always listening! You can comment below, send me an email at ammongeon@devolutions.net, or connect with us in the Devolutions Forum.

Cheers!

Solutions for the Top 5 Remote Desktop Manager Frustrations

$
0
0

Hello RDMers,

Let’s face it: we all like to think that we’re perfect, right? I would say that I’m pretty close to being perfect, but let’s be honest there is some things about me that might (I will emphasize the might!) annoy some of my colleagues. For example, I have a habit of leaving half-empty coffee cups all over the place, and my stilettos can get a bit loud. What can I say? I’m human after all!

Nobody is really perfect and just like us, Remote Desktop Manager does have some things that might frustrate us! Let’s run through solutions for the top 5 RDM frustrations, as measured by the volume of support requests we receive. If you run into any of these in your daily RDM experience, here’s what to do:

#5. All of your entries suddenly disappear when you switch the data source.

Solution: All you need to do is manually force a refresh (Ctrl + F5) – and voila, problem solved!

NavigationPane

#4. The connection to your Devolutions Online Database account isn’t working, even though you just bought a license.

Solution: After you purchased Devolutions Online Database, our team sent you an email containing your registration key (if you can’t find this, just contact us and we’ll look into it). Simply click the Activate Now link in the email, and you’re all set!

DODBLicense

#3. The Remote Desktop Manager navigation pane is missing from your interface.

Solution: Don’t worry. Click on Window – Reset Layout and reset the interface to its original layout.

ResetLayout

#2. You’re getting annoyed by automated updates.

Solution: This one’s easy to fix. In File – Options – General – Application Start, select Auto Update. Then customize your upgrade preferences. Don’t include betas if you wish to limit the number of updates that you’re prompted to apply.

ImportantUpdates

And the top source of frustration, and easily the most frequent question we get…

#1. You don’t know where to enter your RDM license number.

Solution: Just go to Help – Register Version, and enter the license number that you’ve received via email.

RegisterVersion

We truly hope the above solutions will improve your RDM experience, and reduce your frustration! And as for me…well, I promise to try and stop leaving my half-empty cups everywhere. But as for the stilettos, sorry they’re here to stay!

As always, please let us know your thoughts by using the comment feature of the blog. You can also visit our forums to get help and submit feature requests, you can find them here.

Viewing all 1659 articles
Browse latest View live